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Publications

Journal Articles

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  1. Kim,S., Park, S., Kwak, M., and Kang, C., 2025, "Examining Product Quality and Competitiveness via Online Reviews: An Integrated Approach of Importance Performance Competitor Analysis and Kano Model," Journal of Retailing and Consumer Services, 82.

  2. Kang, S., Hong, Y.S., and Kwak, M., 2023, "Evaluating the Circularity and Multi-Lifecycle Green Profit of Product Family Design," Resources, Conservation & Recycling, 197.

  3. Kim, S. and Kwak, M., 2023, "Customer Complaint Analysis via Review-Based Control Charts and Dynamic Importance–Performance Analysis," Applied Sciences, 13(10). 

  4. Seo, J., Yoo, H., Jung, W., Lee, W., and Kwak, M., 2023, "Proposal for a Game Recommendation System Based on Review Keywords," ICIC Express Letters, Part B: Applications, 14(6).

  5. Lee, S., Park, S. and Kwak, M., 2022, “Revealing the Dual Importance and Kano Type of Attributes through Customer Review Analytics,” Advanced Engineering Informatics, 51.  

  6. Kwak, M., 2021, "Monte Carlo Simulation of the Effect of Heterogeneous Too Cheap Prices on the Average Price Preference for Remanufactured Products," Sustainability, 13(17).

  7. Kim, S. and Kwak, M., 2021, "Review-Based Control Charts for Service Quality Monitoring: A Brief Review and Future Directions," ICIC Express Letters, Part B: Applications, 12(8).

  8. Lee, S. and Kwak, M., 2020, "Consumer valuation of remanufactured products: a comparative Study of product categories and business models," Sustainability, 12(18).

  9. Kim, S. and Kwak, M., 2020, "The economics of cell phone remanufacturing: differences by product line, model age, and end-of-life quality," ICIC express letters, Part B: Applications, 11(9), pp. 831–838.

  10. Park, S., Kwak, M. and Choi, J., 2020, "Comparing competitive advantages of hotel services using opinion mining of online customer reviews: A study focusing on 5-star hotels in Seoul, Korea," ICIC express letters, Part B: Applications, 11(8), pp. 743–749.

  11. Park, G. and Kwak, M., 2020, "The life cycle of online smartphone reviews: investigating dynamic change in customer opinion using sentiment analysis," ICIC express letters, Part B: Applications, 11(5), pp. 509–516.

  12. Kwak, M., Choi, J. and Park, S., 2019, "Sentiment analysis of online reviews for evaluating customer satisfaction on hotel service attributes," Journal of Tourism Management Research, 23(4), pp. 1–25.

  13. Kwak, M., 2018, "Optimal line design of new and remanufactured products: a model for maximum profit and market share with environmental consideration," Sustainability, 10(11).

  14. Choi, J., Park, S., Kim, S., Lee, G. and Kwak, M., 2018, "Key attributes of hotel service quality in Korea: an analysis based on online review mining," Journal of Tourism Management Research, 22(5), pp. 1069–1093.

  15. Lee, S. and Kwak, M., 2018, "A review of the research on remanufacturing using the citation network analysis," ICIC Express Letters, 12(4), pp. 345–351.

  16. Choi, G. B., Lee, H. H., Oh, S. A., Kwak, M., Kim, S.  and Lee, S., 2018, "Effect of mobile apps on environmental impact of smartphones," ICIC express letters, Part B: Applications, 9(2), pp. 137–144.

  17. Kwak, M. and Kim, H. M., 2017, "Green profit maximization through integrated pricing and production planning for a line of new and remanufactured products," Journal of Cleaner Production, 142(4), pp. 3454–3470.

  18. Kwak, M. and Kim, H. M., 2016, "Modeling the time-varying advantages of a remanufactured product: is “reman” better than “brand new”?," Journal of Mechanical Design, 138(5).

  19. Yoo, N., Kwak, M., and Kang, C., 2016, "How product attributes affect consumer judgments of preference and distinctiveness: attribute importance and individual diversity," ICIC express letters, Part B: Applications, 7(6), pp. 1255–1260.

  20. Kwak, M., 2016," Integrated pricing and production planning for remanufacturing," ICIC express letters, Part B: Applications, 7(6), pp. 1365–1370.

  21. Kim, S., Kwak, M. and Lim, T., 2016, "Buying, renting, or sharing a car: an economic assessment by consumer type, with an application to the Korean automotive market," ICIC express letters, Part B: Applications, 7(5), pp. 1031-1035.

  22. Kwak, M., 2016, "Assessing the greenness of product lifetime extension," ICIC Express Letters, Part B: Applications, 7(2), pp. 491–496.

  23. Kwak, M. and Kim, H. M., 2015, "Design for life-cycle profit with simultaneous consideration of initial manufacturing and end-of-life remanufacturing," Engineering Optimization, 47(1), pp.18–35. 

  24. Kwak, M., 2015, "Planning demand-and legislation-driven remanufacturing for a product family: a model for maximizing economic and environmental potential," Industrial Engineering & Management Systems, 14(2), pp. 159–174.

  25. Kwak, M., Kang, C., Park, M., Shin, D. and Choi, H., 2015, "Building a library of consumer product LCA for enhancing sustainable consumer behavior," ICIC Express Letters, Part B: Applications, 6(3), pp. 763–769.

  26. Ma, J., Kwak, M. and Kim, H. M., 2014, "Demand trend mining for predictive life cycle design," Journal of Cleaner Production, 68, pp. 189–199.

  27. Kwak, M. and Kim, H. M., 2013, “Market positioning of remanufactured products with optimal planning for part upgrades,” Journal of Mechanical Design, 135(1).

  28. Kwak, M., Kim, H. M. and Thurston, D., 2012, “Formulating second-hand market value as a function of product specifications, age, and conditions,” Journal of Mechanical Design, 134(3).

  29. Kwak, M. and Kim, H. M., 2011, “Assessing product family design from an end-of-life perspective,” Engineering Optimization, 43(3), pp. 233–255.

  30. Kwak, M., Behdad, S., Zhao, Y., Kim, H. M. and Thurston, D., 2011, “E-waste stream analysis and design implications,” Journal of Mechanical Design, 133(10).

  31. Kwak, M. and Kim, H. M., 2010, “Evaluating end-of-life recovery profit by a simultaneous consideration of product design and recovery network design,” Journal of Mechanical Design, 132(7).

  32. Behdad, S., Kwak, M., Kim, H. M. and Thurston, D., 2010, “Simultaneous selective disassembly and end-of-life decision making for multiple products,” Journal of Mechanical Design, 132(4).

  33. Kang, C. M., Kwak, M. J., Cho, N.W., and Hong, Y. S., 2009, “Automatic derivation of transition matrix for end-of-life decision making,” International Journal of Production Research, 48(11), pp. 3269–3298.

  34. Kwak, M. J., Hong, Y.S. and Cho, N.W., 2009, “Eco-architecture analysis for end-of-life decision making,” International Journal of Production Research, 47(22), pp. 6233–6259.

  35. Kwak, M. J., Lee, H. B., Hong, Y. S., Cho, N. W., and Choi, K. Y., 2008, “The eco-architecture for optimal end-of-life strategy for complex products: an extension to hierarchical analysis,” Journal of the Korean Institute of Industrial Engineers, 34(1), pp.79–89.

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